Janet Cropley & Associates

Helping to develop people and organisations

Services

Business Planning and Management

Strengthening governance
Business and strategic plans
Marketing plans
Team building
Reviewing organisational structures
Benchmarking

Systems for Continuous Improvement

Policy and procedure development
Process techniques and tools
Establishing and supporting work teams to undertake continuous improvement processes
Customer focus groups
Understanding accreditation as a QA system
Auditing systems

Facilitation

Planning
Amalgamation
Problem solving
Working collaboratively
Preparing for partnering with other organizations
Setting visions and goals

Workplace Training Support

Skills auditing – for staff selection, appraisal and training
Training needs analysis

Qualification programs

Training And Assessment Cert 4
Front Line Management to diploma level

Workshop programs

Running effective meetings
Time management
Understanding Privacy legislation and documentation
Duty of Care
Leadership skills for middle/frontline managers
Communication to limit conflict
Developing a Marketing Plan for Small Business and Community Organisations
Why Your Staff Don’t Do What They’re Supposed To
Work Smarter Not Harder
Business Writing
Understanding Quality Assurance systems
Preparing Successful Tender Bids
Change Management
Project management
Workplace communication
Report writing
Managing difficult people